Vertex Group · Quality Assurance
CallSense
Measure every call. Coach every agent. Raise every score.
Live quality assurance for reservation teams, from the first audit to the agent's acknowledgement.
Secure office access Audits, coaching & acknowledgements in one place
Access restricted
Office Network Only
CallSense opens only from Vertex office premises. This connection comes from 216.73.216.62, which is not on the approved list.
On the office floor and still seeing this? Share the address above with your admin so it can be added.
Client users can sign in from anywhere.